Terminals
Cancun Airport Terminal 1
Located in the premier destination of the Riviera Maya, Tulum Airport F.B.O. is an international terminal dedicated to private aviation. We open our doors with the purpose of providing a unique experience to private jet passengers and flight crews visiting Tulum.
Our premier facility features 28 dedicated parking spaces for private flight arrivals and departures. We are committed to meeting all service needs through high-quality infrastructure and a team of knowledgeable personnel. This ensures the highest standards of comfort, safety, and luxury throughout every moment of your stay.
Whether traveling for business or leisure, Tulum FBO guarantees a seamless and memorable experience for all guests flying into this beautiful destination.
Terminal
General Information, Gates, and Access at Tulum Airport Terminal FBO
Our Mission
To serve as the premier private aviation hub in the Riviera Maya, providing visitors with the highest standards of comfort, safety, quality, and luxury. We achieve this through exceptional service, a collaborative team, and a sustainable approach.
Our Vision
To position FBO Tulum as a catalyst for tourism and regional development by strengthening connectivity. We aim to drive social and commercial progress through competitive, profitable, and luxurious service provision.
Comprehensive Services
Aircraft & Flight Operations
- Aircraft parking for categories A, B, and C.
- Hangar storage.
- Flight dispatch for domestic and international routes.
- Meteorological reports.
- Ground Power Unit (GPU) and ramp service.
- Aircraft fuel supply and platform lighting.
Passenger & Crew Services
- Personalized assistance and a dedicated concierge.
- VIP waiting rooms and an Official Lounge for Diplomats.
- Meeting rooms for business needs.
- Crew dormitories and showers.
- Specialized assistance for Passengers with Reduced Mobility (PRM).
- Bilingual staff.
Terminal Amenities & Support
- Lavatory service.
- Catering coordination and a cafeteria with a kitchen and food storage.
- Complimentary Wi-Fi throughout the terminal.
- Luggage carts and platform transport.
- Ground transportation coordination.
- Customs assistance.
Flight Request Process
To submit a flight request, please follow these steps:
- Download the appropriate form for your language.
- Send the completed form to our operations team at the following email addresses:
- despachofbo@aitulum.com.mx
- operacionesfbo@aitulum.com.mx